Very early one dark and snowy January morning in Utah, Shannon Bird found herself in a bad situation. The breast milk she had been feeding her newest baby had gone dry, and there was very little left in her freezer… and her baby needed to be fed every couple of hours.
She had never had this problem before with any of her other four children and she went into full panic mode. Her husband was out of town, so she called him for any ideas. He had none. She called friends and neighbors, but because it was 2 o’clock in the morning they chose not to answer their phones. So Shannon did the only other thing she could think of. She called 911.
And if Shannon was not used to having to deal with something like this, one can only imagine the police dispatcher taking on such a call. But, as an officer would later say, they are there to help people, no matter what the situation is.
Officers Brett Wagstaff and Konner Gabbitas checked the dispatcher’s notes, which basically gave the address and said “Get milk.” So they were off to get the milk and deliver it. But when they got to Shannon’s home, they quickly learned that the baby could not drink the milk because she was too young. So they were off again to get baby formula.
When they returned with it, officer Wagstaff, himself the father of three, told Shannon they got her the same formula he gave his own daughter and that, hopefully, it would not upset her stomach. Shannon was extremely thankful for the officers doing what they did. She was initially going to ask them if they could simply stay there as her children slept to watch over them while she went to the store. But the officers insisted on doing the running.
Says officer Wagstaff: “It’s just part of the job. I don’t think there’s any officer in the world that would have acted differently. We all got in this job for different reasons, but all the officers I know just want to help people.”